Integrative Veterinary Care
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Opportunities

We are seeking a Customer Service Representative to join our team! We are a one doctor practice providing quality care tailored to our patients' needs in a pet-friendly environment since 2000. We take a truly “wholistic” approach—considering our patients' psychological, emotional, and physical well-being in every aspect of care. We offer Comprehensive Wellness Screening, Internal medicine, Surgical and hospitalization services, Customized chronic pain treatments. Our unique services include: Acupuncture, Chiropractic care, Rehabilitative services, New pet counseling, Senior pet evaluations. We are a small, close-knit group offering plenty of opportunity for further education.
You will be responsible for helping customers by scheduling appointments, rooming patients, and answering veterinary medical questions.
Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products, prescriptions and services
  • Troubleshoot and resolve client issues and concerns
  • Document and update customer records based on interactions
  • Room clients and patients
  • Maintain the cleanliness of the front office and patient area
  • Filing and shredding of client records
  • Reminder calls, patient update calls
  • Invoicing and receiving payment for appointments
Qualifications: The ideal candidate will have previous experience in veterinary hospital front office
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
COVID-19 considerations:
All customers are required to wear masks and all staff is fully vaccinated.

INTERESTED? Email Susan Donetti @ ivcpawprints1@yahoo.com with your resume and preferred times for an interview. 



We Would Love to Have You Visit Soon!


Hours

M-F: 8:30 am - 5:30 pm

Telephone

925-449-7922

Email

ivcnurse@yahoo.com
  • Welcome
  • Services
  • Our Practice
  • Behavior & Training
  • Pet Resources
  • Contact us
  • On the topic of...
  • News
  • Emergency Locations & Information